Frequently Asked Questions

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FAQs2023-09-27T17:30:20-04:00

Below are some of the more frequent questions we receive as an agency.  If you have a specific question please do not hesitate to give us a call or email.

How do I file a claim?2023-11-29T12:49:53-05:00

If you need to file a claim, make sure to call us first! Our team will help you determine if a claim should be filed and connect you with the insurance carrier to start the claims process. We will even follow up throughout the claim if needed.

Keep in mind, before filing a claim you’ll want to get an estimate of the damages before making permanent repairs. For home claims, consider calling a plumber or roofer to stop any issues that may cause permanent damage, like an active leak.

Call 954-475-8886 for our dedicated Claims Advocacy team to help walk you through this process, or use the online options here to notify us of your claim.

Personal Insurance Claim

Business Insurance Claim

Can I get a damage estimate before filing a claim?2023-11-29T12:48:00-05:00

Yes, we recommend obtaining an estimate before filing a claim. Once you have your estimate, give us a call to discuss your options. We’ll also look at your policy with you to see if your estimate is above your deductible.

If my home was damaged, can I start repairs?2023-11-29T12:47:29-05:00

If a natural disaster has caused significant damage to your home, you may be tempted to begin repairs right away. We get it, you just want your life back to normal. But these small repairs can mask a lot of the damage and will make it hard for an adjuster to make a fair estimate of the repair costs.

Temporary fixes that could help prevent any further damage are a good idea, but it’s best to wait until after the insurance adjuster has taken a good solid look at your property to make permanent repairs.

How long will my car insurance claim take?2023-11-29T12:46:40-05:00

Every claim is unique, and many factors determine how long it will take.  Giving your claims advocate all the necessary details and documentation will help keep your claim process moving smoothly.

Is flood covered on home insurance?2023-11-29T12:46:54-05:00

Flood is almost never covered on home insurance policies in Florida. It is a separate policy through FEMA or a private flood market.

What kinds of questions should I be expected to answer when I’m applying for an insurance policy2023-07-27T19:47:58-04:00

When you apply for an insurance policy at Allied Insurance Group you will be asked a number of questions. For example, Allied Insurance Group might ask your name, age, gender, address, etc. You will also be asked a series of other questions which will be used to determine how likely you are to make a claim.

When Allied Insurance Group is deciding whether or not to offer car insurance to a potential customer, we want to know about your previous driving record, whether they have any recent accidents or tickets, and what type of car will need to be insured.

Allied Insurance Group offers a variety of programs for different customers. Adults with good driving records will generally pay less for car insurance, than young drivers with traffic tickets. In order to determine which program you qualify for, Allied Insurance Group will need basic information about you.

In addition to your age, gender and driving experience, information about the car you drive, and your driving record, is also needed to determine a fair price. For example, a large luxury car costs more to repair or replace than a compact car. Also, someone in Philadelphia who commutes 30 miles each way is more likely to be in an accident, than someone who commutes via bus and only drives on weekends.

What are the advantages to using an agent to purchase insurance?2023-07-27T19:47:59-04:00

By using an independent agent such as Allied Insurance Group, the policyholder receives more personalized service. Having direct contact with Allied Insurance Group can be very important when purchasing insurance, and absolutely necessary when filing a claim. Allied Insurance Group is able to deliver quality insurance in Florida & New Jersey, with competitive pricing and local, customized service.

I have an older car whose current market value is very low – do I really need to purchase car insurance?2023-07-27T19:47:59-04:00

Most states have insurance laws that require drivers to have at least some car liability insurance. These laws were enacted to ensure that victims of car accidents receive compensation, when their losses are caused by the actions of a negligent individual.

Often times the cost of repairing the damages to an older car is greater than its value. In these cases, your insurer will usually just “total” the car and give you a check for the car’s market value less than the deductible. Many people with older cars decide not to purchase any physical damage coverage.

What is the difference between collision physical damage coverage and comprehensive physical damage coverage?2023-07-27T19:47:59-04:00

Collision is defined as losses you incur when your car collides into another car or object. For example, if you hit a car in a parking lot, the damages to your car will be paid under your collision coverage.

Comprehensive provides coverage for mostly other direct physical damage losses you could incur, including theft. For example, damage to your car from a hailstorm will be covered under your comprehensive coverage.

What factors can affect the cost of my car insurance?2023-11-30T11:47:41-05:00

A number of factors can affect the cost of your car insurance in Florida — some of which you can control and some that are beyond your control.

The type of car you drive, the purpose the car serves, your driving record, and where the car is garaged can all affect how much your car insurance will cost you in Florida. Even your marital status can affect your cost of insurance. Statistics show that married couples tend to have fewer and less costly accidents than those who are single.

What are some practical things I can do to lower the cost of my home insurance?2023-07-27T19:48:00-04:00

There are a number of things you can do to lower the cost of your homeowners insurance. The easiest thing to do is request a comprehensive review of your policy and your needs from Allied Insurance Group.

It’s not surprising to find quotes on homeowners insurance that vary by hundreds of dollars for the same coverage on the same home. When you shop, be careful to make sure each insurer is offering the same coverage.

Another way to lower the cost of your home insurance is to look for any discounts that you may qualify for. For example, many insurers will offer a discount when you place both your car and homeowners insurance with them. Other times, insurers offer discounts if there are deadbolt exterior locks on all your doors, or if your home has a security system. Be sure to ask Allied Insurance Group about any discounts that you may qualify for.

Another easy way to lower the cost of your homeowners insurance is to raise your deductible. Increasing your deductible from $250 to $500 will lower your premium, sometimes by as much as five or ten percent.

What does homeowners insurance cover in Florida?2023-11-30T11:48:06-05:00

The typical homeowners policy has two main sections: Section I covers the property of the insured and Section II provides personal liability coverage for the insured. Almost anyone who owns or leases property has a need for this type of insurance. Usually, homeowners insurance is required by the lender to obtain a mortgage.

What is the difference between “actual cash value” and “replacement cost”? 2023-07-27T19:48:01-04:00

Covered losses under a homeowners policy can be paid on either an actual cash value basis or on a replacement cost basis. When “actual cash value” is used, the policy owner is entitled to the depreciated value of the damaged property. Under the “replacement cost” coverage, the policy owner is reimbursed on an amount necessary to replace the article with one of similar type and quality at current prices.

What factors should I consider when purchasing homeowners insurance?2023-07-27T19:48:01-04:00

There are a number of factors you should consider when purchasing any product or service, and insurance is no different.

Below is a checklist of things you should consider when you purchase homeowners insurance:

Determine the amount and type of insurance you will need. The coverage limit of your house should equal 100% of its replacement cost. If your policy limit is less than 80% of the replacement cost of your home, any payment from the insurance company will be less than the full cost to replace your home — you’ll have to pay the rest out of your own pocket. Also, decide if the personal property and personal liability limits are adequate for your needs.

Decide which, if any, additional endorsements you want to add to your policy. For example, do you want the personal property replacement cost endorsement, an earthquake endorsement or a jewelry endorsement?
Once you have decided on the coverage you want in your homeowners insurance policy, please consult us. Allied Insurance Group will be able to help you determine if there are any gaps in coverage that you might not have been aware of, explain the details of the policy’s exclusions and limitations, as well as recommend an insurance company that will live up to your expectations.

What are the policy limits (i.e., coverage limits) in the standard homeowners policy? 2023-07-27T19:48:02-04:00

Note: this answer is based on the Insurance Services Office’s HO-3 policy.

The home and other structures on the premises are protected on an “all risks” basis up to the policy limits. “All risks” means that unless the policy specifically excludes the manner in which your home is damaged or destroyed, there is coverage. The policy limit for the home is set by the policy owner at the time the insurance is purchased. The policy limit for the other structure is usually equal to 10% of the policy limit for the home.

Losses to your personal property are covered on a “named perils” basis. “Named perils” means that you have coverage only when your property is damaged or destroyed in the manner specifically described in the policy. The policy limit on the coverage is equal to 50% of the policy limit on the home. Limits for the coverage of additional expenses that the policy owner may incur, when the residence cannot be used because of an insured loss, is equal to 20% of the policy limit on the home.

The coverage limit on personal liability is determined by the policy owner at the time the policy is issued. The coverage limit on medical payments to others is usually set at $1000 per injured person.

Where and when is my personal property covered?2023-07-27T19:48:02-04:00

Personal property (except property that is specifically excluded) is covered anywhere in the world. For example, suppose that while traveling, you purchase a dresser and you want to ship it home. Your homeowners policy would provide coverage for the “named perils” while the dresser is in transit — even though the dresser has never been in your home before.

How much life insurance should an individual own?2023-07-27T19:48:03-04:00

“Rule of thumb” suggests an amount of life insurance equal to 6 to 8 times annual earnings. However, many factors should be taken into account when determining the right amount of life insurance for you and your family.

Important factors include:

  • Income sources and amounts other than salary earnings
  • Whether or not you are married and, if so, what is your spouse’s earning capacity
  • The number of individuals who are financially dependent upon you
  • The amount of death benefits payable from social security and an employer-sponsored life insurance plan
  • Whether any special life insurance needs exist – (mortgage repayment, education fund, estate planning need, etc.)

Calculating the correct amount of life insurance to buy in FL& NJ is not as simple as it appears. We recommend contacting Allied Insurance Group at: 954-475-8886 to help determine the right amount of coverage you need. As an independent agent, Allied Insurance Group has unbiased advisors that will help you avoid buying too much, show you appropriate and optional coverages for your need, and recommend a company that will best serve your interests in Florida & New Jersey.

What about purchasing life insurance for a spouse or children?2023-07-27T19:48:03-04:00

In certain circumstances, it is advisable to purchase life insurance for children. However, generally such purchases should not be made in lieu of purchasing appropriate amounts of life insurance on the family breadwinner(s).

It is of utmost importance that the income-earning capacity of the primary breadwinner be fully protected, if possible, through the purchase of the required amount of life insurance. This should be done before purchasing life insurance for children or on a non-wage-earning spouse. Life insurance on a non-wage-earning spouse is often recommended for the purpose of paying for household services lost due to this individual’s death. In a dual-earning household, it is important to protect the income earning capacity of both spouses.

Should term insurance or cash value life insurance be purchased?2023-07-27T19:48:04-04:00

This depends on your personal circumstances.

First, recognize that in any life insurance purchasing decision, two questions must be answered:

  • “How much life insurance should I buy?”
  • “What type of life insurance policy should I buy?”

The first question should always be initially resolved. For example, the amount of life insurance that you need may be so large that you can only afford it through the purchase of term insurance, since term insurance has a lower premium.

If your ability to pay life insurance premiums is such that you can afford the desired amount of life insurance under either type of policy, then it is appropriate to consider the second question — what type of policy to buy. Important factors affecting this decision include your income tax bracket, whether the need for life insurance is short-term or long-term (e.g., 20 years or longer), and the rate of return on alternative investments possessing similar risk.

How does mortgage protection term insurance differ from other types of term life insurance?2023-07-27T19:48:04-04:00

The face amount under mortgage protection term insurance decreases over time, consistent with the projected annual decreases in the outstanding balance of a mortgage loan. Mortgage protection policies are generally available to cover a range of mortgage repayment periods – (e.g., 15, 20, 25 or 30 years.) Although the face amount decreases over time, the premium usually remains the same. Further, the premium payment period is often shorter than the maximum period of insurance coverage — for example: a 20-year mortgage protection policy might require level premiums be paid over the first 17 years.

Can an existing life insurance policy be used to provide for the repayment of an outstanding mortgage loan? 2023-07-27T19:48:04-04:00

Yes. An existing policy, either term or cash-value life insurance, can be used for many purposes, including paying off an outstanding mortgage loan balance in the event of the insured’s death. Although a lender may offer a mortgage protection term policy to you, the lender rarely requires it.

Credit life insurance is frequently recommended in conjunction with taking out an installment loan when purchasing expensive appliances, a new car, or for debt consolidation.

Is credit life insurance a good buy?2023-07-27T19:48:05-04:00

Credit life insurance is frequently more expensive than traditional term life insurance. If you already own a sufficient amount of life insurance to cover your financial needs, including debt repayment, the purchase of credit life insurance is normally not advisable due to its relatively high cost.

Why would I want to buy renters insurance?2023-07-27T19:48:05-04:00

If you live in an apartment or a rented house, renters insurance provides important coverage for you and your possessions in Florida & New Jersey. A standard renters insurance policy protects your personal property in many cases of theft or damage, and may pay for temporary living expenses if your rental is damaged. It can also shield you from personal liability. Anyone who leases a house or apartment should consider this type of coverage.

How does a renters insurance policy protect my personal property?2023-07-27T19:48:06-04:00

A renters insurance policy provides named perils coverage. This means that the policy only pays when your property is damaged or destroyed by any of the ways specifically described in the policy. These usually include:

  • Fire or lightning
  • Windstorm or hail
  • Explosions
  • Riots
  • Aircraft
  • Vehicles
  • Smoke
  • Vandalism or malicious mischief
  • Theft
  • Falling objects
  • Weight of ice, snow, or sleet
  • Accidental discharge or overflow of water or steam
  • Freezing
  • Sudden and accidental damage from artificially generated electrical current
  • Volcanic eruptions (but this doesn’t include earthquake or tremors)

Renters insurance coverage applies to your personal property no matter where you are in the world. This means you’re covered when you are on vacation as well as at home.

Why do some apartment complexes require tenants to have renters insurance?2023-04-27T15:18:13-04:00

Owners of apartment complexes buy insurance policies for their liability in order to cover their buildings and personal property. However, these policies do not cover any of the tenant’s property or liability. By requiring their tenants to have renters insurance, the apartment owner is assured that the tenants will not mistakenly believe the apartment complex owner’s policy will provide coverage for a tenant’s property or personal liability. Although this type of requirement benefits the apartment complex owner, there are benefits for the renter as well. At Allied Insurance Group we recommend you purchase renters insurance regardless of what your landlord requires.

What if I share my apartment with a roommate? Do we both need to have renters insurance?2023-04-27T15:17:37-04:00

Standard renter’s policies cover only you and relatives that live with you. If your roommate is not a relative, each of you will need your own renter’s insurance policy to cover your own property and to provide you liability coverage for your own actions.

What is a personal umbrella liability policy? 2023-04-27T15:17:02-04:00

The personal umbrella liability policy is designed to increase your liability protection. This single policy acts as an “umbrella” over all of your other personal liability policies — home, car, boat, RV, etc., so you have a higher personal liability limit, than what would otherwise be available. In certain circumstances, an umbrella insurance policy may provide personal liability coverage that is otherwise excluded from your other policies. For example, an umbrella insurance policy provides coverage anywhere in the world, whereas your car insurance policy usually provides coverage in only the US and Canada.

How do I know if I need a personal umbrella liability policy?2023-04-27T15:16:05-04:00

It used to be that the only people who needed personal umbrella liability policies were wealthy individuals, who had sizable amounts of personal assets that would be at risk in a lawsuit.

However, in our very litigious society, even individuals with modest incomes and assets are often subjects of large lawsuits. Since those with modest incomes are even less able to pay damages than a wealthy individual, Allied Insurance Group recognizes the need to provide coverage limits greater than what can be obtained from their homeowner insurance or car insurance policies.

Will turning in a claim automatically increase my insurance?2023-04-07T15:04:42-04:00

This is not an easy answer.  Different insurance companies will have different formulas on determining your insurance premium; one of which can be claim frequency and severity.  It is our recommendation to discuss your specific claim with our claims manager to see if turning in a claim makes sense.  However, all possible liability claims need to be turned in; as the insurance company needs to be put on notice.

What is an adjuster?2023-04-07T15:04:42-04:00

An adjuster is a representative of the insurance company that helps settle a claim.  They are not employed by us.  We do not settle claims as this is done by the adjuster.  However, we will assist in making sure a covered claim is paid fairly and promptly.

What is scheduling?2023-04-07T15:04:42-04:00

Scheduling involves placing specific items with a specific value on your homeowners insurance.  It can also be called an “Inland Marine” policy.  This allows coverage for items that may be leaving your premises and would then be lost or stolen.  They can also be set at specific deductibles.  The most common items to schedule are jewelry, bikes, cameras and fine arts.

What is the difference between “replacement cost” and “market value”?2023-04-07T15:04:42-04:00

Replacement cost is the amount it costs to rebuild a home or structure.  This amount can also include demolition.  This value can be significantly different than an appraisal.  Reason being, the cost of materials to rebuild can outweigh a home or structure’s market value.  When insuring a home or structure the insurance company needs to know the replacement cost.  There are tools that our agents use to help approximate this value.

Do I need to have auto insurance if my vehicle is paid off?2023-04-07T15:04:42-04:00

Yes, it is the State law for all owners of a vehicle to have auto insurance.  It is your choice if you wish to insure for physical damage if there is not a lender involved.

What is broad form collision and can I choose something different?2023-04-07T15:04:43-04:00

Broad form collision allows you to not have to pay your deductible if you are not deemed at fault in an accident.  There are also options to choose “regular” and “limited”.  These options should be discussed with your agent.

Should I make my payments to your agency or the insurance company?2023-04-07T15:04:43-04:00

All payments should be directed to the insurance company unless specifically stated by your representative.  Please see our “billing” section if you wish to pay by phone or have a question on your billing account.

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